“More trust in your staff not to be numpties.” Only if you lingered for a bit after #FutureChat — or looked back later to see the stream — might you have spotted that comment from Suw Charman-Anderson. And not much earlier, Victoria Noe had said, “It’s like a generation gap.” She was referring to the… Read More
The winter of our discontent with the ISBN
ISBN: Not much more traction than the first snowfall on London I’m just glad Amazon & B&N do reveal overall sales ranks so we can measure their mix of sales that way. Other retailers, including Apple, do not, limiting us to only estimating the very top books in a limited number of categories on those… Read More